The Country Seat Home

Secure On-line Basketry Catalog

About The Country Seat

Retail Basketry Store

New & Monthly Basket Weaving Specials 
Page

Basketmaking and Seat Weaving 
Information


open forum
The Country Seat, Inc. 1013 Old Philly Pike, Kempton PA 19529
610-756-6124 - www.countryseat.com

Back to Online Catalog

1013 Old Philly Pike, Kempton PA 19529-9321
Tele: 610-756-6124
E-mail: weaving@countryseat.com
www.countryseat.com
FAX: 610-756-0088

Important information regarding our on-line catalog ordering procedures and general ordering information:

  • Delivery Time/Cost
  • Gift Certificate
  • Print Catalog & Newsletters
  • Online Catalog - How to Use
  • Privacy Policy
  • Return Policy
  • Secure Site
  • Shipping Policy
  • Site Index
  • Click HERE for FAQ's - Ordering Supplies

    Credit card orders, which are declined, will be held, retried each day and shipped upon approval. Customers who place online credit card orders which are declined will be contacted immediately via email. If approval is not received within 1 week, the order will be cancelled.

    To pay by check or money order: put all the items that you wish to purchase in your cart. Copy and print your cart and mail this to us along with your payment. Remember to include the appropriate Shipping Charges or your order will be delayed until this is received.

    Please note: There is a $20.00 service charge for returned checks.

    To use a gift certificate:
    Select this option on the check out and be sure to include your credit card information or you will not be able to complete the order (we will only put charges on the credit card if the total amount of your order exceeds the amount of the gift certificate). If you know the GC number, please include this.

    To estimate UPS delivery time and cost, go to the UPS web site and enter Kempton PA 19529 as origin at top of form, your city, state and zip as destination. You can put in a total numbers of pounds for a shipping estimate (one coil of reed = one pound). Then click "calculate" to see when to expect your package to arrive. We generally ship UPS Ground unless other service is requested (we can not ship FedEx).

    Due to the fact that we charge you "Actual Cost" of shipping only, you will not be able to "calculate shipping" in our online catalog. Your shipping charges are determined by the final weight of your package and your location. We do not add any extra fees, you are charged only what actual fees UPS or USPS charges us.

    • Merchandise returned (other than books and patterns) purchased with a Discover, Master Card or Visa will have their card credited for the cost of the returned merchandise. American Express purchases will receive a credit on file towards your next order. If you desire a refund to your American Express, a fee equal to 10% of the merchandise cost will be charged to cover the cost that American Express is charging us to process returns.
    • All returns must be accompanied by a copy of the invoice or your customer number and invoice number from the upper right corner.
    • Cut pieces of prewoven cane and Shaker tape, opened coils of reed, opened kits and other opened packages are NOT returnable (except in the case of our error).
    • Magazines are NOT returnable.
    • Books and patterns MAY be returned within 15 days, in new condition, with the original receipt for a credit on file toward future purchase.
    • All other returns must be received by us within 30 days of the invoice date.
    • Please include a note advising us of the action to be taken (i.e., refund or new items to be shipped in place of the return).
    • All damage claims should be reported to your local UPS first - save the damaged items, box and packing materials for thier inspection.
    • Do not return hoops or handles that have been broken in shipment, please notify us first and we will take care of it. A credit will be issued or replacement product shipped.
    • Shipping fees will be refunded on our errors only.
    Prices Subject to Change Without Notice
    Please Note: Due to rising inflation, manufacturing and shipping costs around the world, the cost of materials and products is rising, often with no warning. We never increase our prices unless our supplier increases their product pricing. Some price increases we can absorb, some we can not. Prices are subject to change without notice. New prices will be noted in the monthly newsletters. The on-line catalog is always current. Thank you for understanding.
    We are sorry to say that we are suspending our quantity discounts for reeds and pre-woven cane until further notice. At this time we are not always able to get the materials that we have ordered. Hopefully things will return to normal soon.

    to the top of the page


    Some general Information about ordering & shipping:

    • All online catalog orders will be sent an e-mail confirmation message.
      If you placed an order and you do not hear from us within 24 working hours (please allow extra time for weekends), please double-check that you have our address correct, that your mailbox is not full, that you typed your e-mail address correctly and send us your order again.
    • For UPS ground delivery shipments, please allow 2–6 business days. For faster service Three Day Select, Two Day Air and Next Day Air deliveries are available at an additional charge (determined by UPS). Be sure to tell us by what day you need your order delivered We will determin how many days your normal shipping time is. You may not need to use an Air delivery but if you do not tell us when you need it, we will ship it as you request and the shipping fees may be very expensive.
    • Please be sure to include your post office box number if you have one. We will ship the least expensive way—UPS or Priority Mail. Please let us know if you do not want your package shipped by one carrier or the other.

    to the top of the page

    If you didn't find the answer you were looking for, please click HERE for FAQ's - Ordering Supplies

    For your best shopping experience, please download Netscape Navigator or Microsoft Internet Explorer.

            

    Click Here to Start Shopping Now!


    to the top of the page

    Paper Catalog: Click here to see and print the pdf version of our paper catalog.
    New products are added to the secure on-line catalog as they arrive.
    Please keep the Country Seat Courier newsletters as they contain new products and any changes to the print catalog. You can always read the current and past 6 months Country Seat Courier Newsletters online at our Newsletter Page
    Click HERE to start on-line shopping 24 hours a day.
    If you have any questions please e-mail us at weaving@countryseat.com.

    The Country Seat, Inc.
    Basketry, Gourd Weaving & Chair Seating Supplies
    1013 Old Philly Pike
    Kempton, Pennsylvania 19529-9321 USA
    Phone: 610-756-6124
    e-mail: weaving@countryseat.com
    Fax: 610-756-0088
    web site: www.countryseat.com

    About Us  |   Cane Comparison Charts  |   Catalog - Online
    Classes  |   Contact Us  |   Calendar Page
    Customer Comments  |   Discounts  |   Driving Directions
    (Our) Evironmental Footprint  |   (Local & National) Events
    FAQ's - Basket Weaving  |   FAQ's - Ordering Supplies
    FAQ's - Seat Weaving  |   FAQ's - Weaving Terms & Definitions
    Free Patterns  |   Guilds & Organizations  |   Home  |   Hours
    Information & Lots of It!  |   Map  |   Monthly Specials  |   Newsletter
    Ordering Instructions  |   Paper Catalog  |   Privacy Policy
    Rattan/Reed Info   |   Reed Comparison Charts
    Retail Store  |   Return Policy  |   Shop Online
    Site Index  |   Weaving Tips & Techniques


    to the top of the page



    This site was designed by Active Data Exchange, Inc. and maintained by The Country Seat, Inc. Copyright 1997-2014 The Country Seat, Inc. All Rights Reserved.