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Basketry, Gourd Weaving & Chair Seating Supplies ~ Celebrating 45 years in business! 1975-2020
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Frequently Asked Questions


Customer Number
  • Q: What is my customer number and what does it mean?
A: Please look on the upper right hand corner of your invoice/receipt. Your customer number will be printed right below the invoice number.
The customer number is made from three things: the first 4 digits of your last name, the last 4 digits of your HOME telephone number.
If you move or change your name, please let us know so that we may change your customer number and remain current.
We use this customer number to find you quickly in our files. If there is ever a problem with an order, we need your customer number to find you and the order information.

Discounts
  • Q: How can I get a cheaper price on your products?
A: We offer quantity discounts on almost every item that we sell.
Quantity Reed Discounts:
   1 - 10 of the same size and typeFull Price
    10 - 14 of the same size and type10%
    15 - 24 of the same size and type15%
    25 - 49 of the same size and type20%
    50 - 99 of the same size and type25%
    over 100 of the same size and type30%

MIXED Quantity Reed Discounts
- different sizes, same type
(all flats, all flat oval, etc.):

   1 - 10 coils mixed sizes, same typeFull Price
   10 -14 coils mixed sizes, same type5%
   15 -24 coils mixed sizes, same type10%
   25 -29 coils mixed sizes, same type15%
   30 - 49 coils mixed sizes, same type20%
   50 - 99 coils mixed sizes, same type25%
   over 100 coils mixed sizes, same type30%

Hoops, Handles, Wires and Items Priced by the Dozen

   Remember that hoops, handles & wires are always cheaper by the dozen (same size and item)
   12 - 71 of the same size and item10%
   72 - 143 dozen of the same size and item15%
   144 + of the same size and item20%

Stool Frame, Kit or Basket Kit
   6+ of the same item10%

Books & Pattern Sheets
   6+ of the same book or pattern marked (D) before the title in the print catalog40%
   6+ copies of the same copy of all other books and patterns 20%
   12+ copies of the same copy of patterns by Longenecker and/or Wagner 50% wholesale order

We are not a wholesale company, but if you compare our prices with companies that are "wholesale", you will often find our regular prices are lower.