Frequently Asked Questions
- Q: What is my customer number and what does it mean?
The customer number is made from three things: the first 4 digits of your last name, the last 4 digits of your HOME telephone number.
If you move or change your name, please let us know so that we may change your customer number and remain current.
We use this customer number to find you quickly in our files. If there is ever a problem with an order, we need your customer number to find you and the order information.
- Q: How can I get a cheaper price on your products?
Quantity Reed Discounts:|
|1 - 10 of the same size and type||Full Price|
|10 - 14 of the same size and type||10%|
|15 - 24 of the same size and type||15%|
|25 - 49 of the same size and type||20%|
|50 - 99 of the same size and type||25%|
|over 100 of the same size and type||30%|MIXED Quantity Reed Discounts
- different sizes, same type
(all flats, all flat oval, etc.):
1 - 10 coils mixed sizes, same type Full Price 10 -14 coils mixed sizes, same type 5% 15 -24 coils mixed sizes, same type 10% 25 -29 coils mixed sizes, same type 15% 30 - 49 coils mixed sizes, same type 20% 50 - 99 coils mixed sizes, same type 25% over 100 coils mixed sizes, same type 30%
Hoops, Handles, Wires and Items Priced by the Dozen
Remember that hoops, handles & wires are always cheaper by the dozen (same size and item) 12 - 71 of the same size and item 10% 72 - 143 dozen of the same size and item 15% 144 + of the same size and item 20%
Stool Frame, Kit or Basket Kit
6+ of the same item 10%
Books & Pattern Sheets
6+ of the same book or pattern marked (D) before the title in the print catalog 40% 6+ copies of the same copy of all other books and patterns
20% 12+ copies of the same copy of patterns by Longenecker and/or Wagner 50% wholesale order
We are not a wholesale company, but if you compare our prices with companies that are "wholesale", you will often find our regular prices are lower.